Will your games work at my venue?
Our games are best suited to flat, outdoor spaces. Many games are large so you need to consider the space available, but we can offer advice about which games would suit your venue (including indoor options).

Once we know where your event is, we'll look at access and let you know if we need to allow extra time to set up (there may be a small surcharge at certain venues).

Can I have a pick up hire from you?

We only provide games as part of our packages. We are different to many hire services as we offer a delivery, set up and pack up service, taking the stress out of organising entertainment for your guests. 

How much space do I need for your games? 
We have packages to suit different sized venues. We have given dimensions for all of our games on our 'Games' page, along with a suggested size for the space you need to play.


What packages do you have? Can I alter them?
Take a look at our pricing page to see the packages we offer. Please get in touch for an extensive price and information list. If you still don't see a package that you like please get in touch.


Is delivery included in the package price?
Yes we include up to 45 minutes from the CBD. Let us know if your event is outside this area and we can send you a quote for the travel fee.


Do you travel outside Victoria?
Sorry, we currently only travel within Victoria. Please get in touch if your event is more than 45 minutes from Melbourne's CBD and we can email a quote to you.


What time will my games arrive before my event? When can my guests start playing them?
Depending on the package you choose, it will take us between 1 and 1.5 hours to set up the games. We will discuss the timing of your event with you beforehand, so that we are ready before your guests arrive and know when you want your guests to be able to play. 


Can I come and see the games?
Sorry we don't currently have a showroom. If you would like to see more photos of our games please visit our Instagram page, or email or call us with any questions.

What is your cancellation policy? Do I get a refund?
We ask for a non-refundable deposit on booking and for the remaining amount to be paid no later than two weeks before your event. If you need to cancel, and we can rebook your event date, we will happily refund your deposit. 


What/how much is your damage deposit? When is it refunded?
We ask for a $500 damage deposit just in case anyone damages our games. This is refunded within 5 working days after your event.


What is a 'difficult to access' fee?
If your venue has stairs, lifts or poor access, we might charge a fee for the extra time needed to move the games. Let us know where your venue is and we will provide a quote.


How far in advance can I book for my event?
You can book your event up to 18 months in advance. Get in quick, because the popular dates book out fast.


Can I buy any of your games?
Sorry, we only offer our games as part of our event packages. We don't currently sell any of our games.


I have a game I'd love to have at my event but you don't have it. Would you think of making it?
Sure! We would love to hear your suggestions for our ever expanding selection of games.


How long can I have the games at my event?
Our packages include up to 2 hours of game playing fun. If you would like a longer period of time, or need them to be set up more than 15 minutes early, please let us know and we can send you a quote.


Will your games work inside and outside?
Most of our games can work both inside and outside and we can adjust our package to suit your venue. Whatever package you select, you just need to make sure you have enough space to play the games.


How long will it take to set up and pack up my games?
Depending on access, we will arrive approximately 1 hour before your event for package one, and 1.5 hours for package two to set up. We will make sure we are set up before your booking time, so we are ready for your guests when they arrive.


Will your staff be around during my event in case I have any problems?
A Games on the Green crew member will be around for your whole booking and help you and your guests have a great game playing experience. We will set games up again when they've been played and help to explain rules if guests have never played them before. 


How do I book my event date? Do you ask for a deposit?
If you would like to book your event please get in touch with us and we can send you a booking form with a deposit invoice and contract. Your deposit will secure your date. 


Do I need to clean the games before they are returned?
No! We offer a delivery, set up and pack up service. We take care of all of this and clean games before our next booking. We do ask you to take care with our games and to take your shoes off for our handsewn games.


What if it rains on my event day?
Weather is one of those things none of us have control over. We will set our wooden games up and cover them if it starts to rain heavily. That means they'll be in position when it clears up and people want to play. 
Most games can be played indoors, so they're suitable if you have a wet weather plan (just let us know in advance). We do not offer a refund if rain stops play for a while.